Archive for March 23rd, 2010

Clogged innertubes

I’ve used the same Internet service provider (ISP) about 15 years now.  My service was fantastic, until the last year or two.  Then it became a nightmare of losing service every few days, for hours on end.  Of course, this never seems to happen when I’m not home or sleeping – it happens when I need to submit my biweekly column, have arranged to work from home, or need to make a CRITICAL Facebook status update.

I’ve made frequent calls to my ISP to complain.  They’ve said I needed a new phone cord (got that), to move my modem closer to the phone jack (did that), get a new modem (puchased it), use a new wireless router (bought one), etc., until they finally admitted a service technician would need to come to my home.


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